In this episode, Kirsten explains that making more money and having more clients doesn’t necessarily mean you need more team members. Learn what your $250K to $1M team should look like so you can make better hiring decisions.
*Please Note: This transcript is based on an outline and may contain typos, word switches, abbreviations, etc. These are provided for your convenience and are not proofread prior to being made available.
Hello Part Time Millionaires!
I have clients come to me all the time who are scaling and think they will need so many more team members than they already have in order to hit their goals.
And usually it’s because they are observing other people scaling and they are seeing their teams getting bigger and bigger.
But I’ll tell you the same thing I tell my clients every time they say “well X has a whole X department now” – they’ll be calling me soon!
I’m going to share with you one simple truth right now. More money and more clients doesn’t necessarily equal more team members.
If you remind yourself of that, you will be able to make better hiring decisions.
I have been in programs where they receive large influxes of clients at once – like in the hundreds and thousands. And it has been so interesting observing their approach to preparing for each launch.
Every launch, they’ll hire a new round of coaches, likely expecting that they’ll get so many questions now and they’ll need a lot of backup support.
So they put MORE people behind things, instead of increasing PROCESS AND PROFICIENCY.
Adding more people won’t do this. And I know this because my clients and I have both noticed that despite being in programs with tons of coaches, the coaching support doesn’t get better lol
In fact, I’ve been in programs with less questions getting answered despite having more coaches.
You probably don’t need to add calls or people yet to feel confident scaling your offer.
Instead you can improve your process and proficiency. For example by adding Curriculum Rules or Question Standards – like what questions get answered what way, etc.
You can also account for client behavior trends like 100 people might join at once and you’ll have a high question and participation rate the first 30 days, but maybe your baseline activity is only 20%.
We want you hiring out of knowledge for baseline, not fear of busy.
The same goes for Agency Owners. If you want to manage another 5-10 clients a month, you may not need more people, you may just need to improve your Process and Proficiency by streamlining your service, how you take payment, and who does what, when.
So let’s actually answer the question: Who is your $250K-$1M Team?
It’s likely going to look like this:
You will not need anymore than 5 team members to your first $1M. You may even decide to have less. And you won’t need any employees. Yes, even as an Agency Owner. And I’m going to show you exactly how.
This is what I’m going to help you with every single week inside Million Dollar Team. You’re going to know exactly what you need to do with your Team and when so you can scale lean and peacefully.
You will have the space to redesign your current team, compassionately release anyone that isn’t needed, recalibrate your team dynamics and then regain more time than ever – without needing to hire anyone full time.
If you want to completely delegate your Operations and Client Delivery as a Coach or Agency Owner so you have full permission to take extended breaks or lean into new projects without stress, Million Dollar Team is a Group Advisory dedicated to making that happen. And you will be able to delegate your Ops and Client Delivery alone in just 90 days.
We have a clear, simple process that you’ll apply alongside Strategy and Mindset Coaching.
You will join the program and have an Out of Operations Plan you can begin applying immediately.
You will be able to ask questions for personalized support based on your unique business inside our Slack Channel, where I answer questions daily.
Every week, we will have a Group Coaching Call where you can get coached live on your Team Strategy and Leadership Mindset.
Every month, I will host an unrecorded group call that your team can join so they can learn how to be Leaders in their role and manage their time and mindset effectively so they can feel satisfied in their business and in yours.
I am going to open my call calendar next week and begin enrolling throughout August. We begin the program in September. To be one of the first people to book a call, join my Email List at the link in my show notes so you don’t miss when I drop the link!
Okay I will see you in the next episode.